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TripAdvisor Certificate of Excellence 2017

TripAdvisor201778 Derngate has, for the fourth successive year, been awarded a TripAdvisor Certificate of Excellence.

  • The achievement celebrates organisations that have earned great reviews on TripAdvisor over the past year through continually delivering a quality customer experience. "With the Certificate of Excellence, TripAdvisor honours hospitality businesses that have consistently received strong praise and ratings from travellers”, said Heather Leisman, Vice President of Industry Marketing, TripAdvisor.

TripAdvisor, which is the world's largest travel site, analyses reviews and ratings posted by visitors. Organisations that consistently achieve a score of four or more out of five, qualify for the Certificate of Excellence. With this rating system entirely based on independent reviews by our visitors, the 2017 award for 78 Derngate is especially valued since it reflects the hard work of our dedicated team; most of whom volunteer their time and make the visitor experience consistently excellent.

78 Derngate is currently the number one listed visitor attraction on TripAdvisor for Northampton.

Thankyou to all who have visited 78 Derngate and posted reviews; we're delighted to have your kind support.

Visit our TripAdvisor
page for more reviews.

Bassett - Lowke collection goes on show

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Chris and Barbara from The Friends of 78 Derngate were at Abington Park Museum, Northampton recently for their Collectors Day event.

Chris's huge collection of Bassett-Lowke catalogues - [ surely one of the largest such collections in the world ] - was of great interest and attracted a steady stream of visitors.

The day was a great success, helped along by many Friends supporters who stopped by, the presence of a great model railway layout from a fellow collector and substantial amounts of chocolate which sadly ran out too soon.

Further images from the day - and the chance to let us know about your own collection - are on our
Facebook.

It's official: we're excellent!

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We were delighted to learn that 78 Derngate has, once again, received a TripAdvisor Certificate of Excellence.

The achievement celebrates organisations that have earned great reviews on TripAdvisor over the past year through continually delivering a quality customer experience.
"With the Certificate of Excellence, TripAdvisor honours hospitality businesses that have consistently received strong praise and ratings from travellers”, said Heather Leisman, Vice President of Industry Marketing, TripAdvisor.

TripAdvisor, which is the world's largest travel site, analyses the reviews and ratings posted by visitors. Organisations that consistently achieve a score of four or more out of five, qualify for the Certificate of Excellence. Because the rating system is entirely based on the independent reviews of visitors, the 2016 award for 78 Derngate is a much-cherished achievement which reflects the hard work of our dedicated team; the majority of whom volunteer their time and make the visitor experience consistently excellent.

Visit our TripAdvisor
page for more reviews.

On track at Northampton Station

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A 27metre-long mural detailing the history and culture of Northampton and Northamptonshire has been installed at Northampton’s new railway station.

The mural shows a timeline of events from ancient times to the 21st century and includes a section devoted to the town’s Cultural Quarter. Photographs of 78 Derngate, Charles Rennie Mackintosh and Mr and Mrs Bassett-Lowke feature alongside information about The Royal Theatre and Bassett-Lowke’s model engineering fame. Even more prominent will be Bassett-Lowke’s appearance on one of 10 new banners, each of which is dedicated to a figure who has helped shape the identity of the County of Northamptonshire. Mr Bassett-Lowke keeps company with, amongst others, Francis Crick, Sir Malcolm Arnold, Walter Tull, John Clare, Elizabeth Woodville and King John.

Jeeves and Wooster at 78

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Jeeves and Wooster - who were appearing earlier this month at Royal & Derngate - were at 78 Derngate bringing their unique brand of perfect nonsense, dry wit and general confusion.
Bertie ended up in the bath, fully dressed - Jeeves was not amused. For further photos head over to our Facebook.
[ Pictured: actors Joseph Chance and Matthew Carter ]

5000 Twitter followers!

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We're delighted to have passed 5000 Twitter followers. This, and our Facebook audience places 78 Derngate amongst the leading group of social media sources for interest in and information about Charles Rennie Mackintosh. It is testament to the tremendous support we receive from visitors to and wider fans of 78 Derngate and Charles Rennie Mackintosh.

If you don't currently follow us on
Twitter, we invite you to do so - breaking news from the Mackintosh world, art and design, history and future trends - it's all there, and a little different to our Facebook feed.

Thankyou to all our lovely supporters both on Twitter and Facebook. We appreciate your continued support for 78 Derngate. Good things lie ahead!

78 Derngate wins Gold!

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We were thrilled to learn that 78 Derngate has been awarded a Gold Accolade by Visit England, the official tourist board for England.

The award is recognition of the quality visitor experiences on offer. Assessing everything from customer service to catering and the facilities, the accolades aim to recognise those attractions going the extra mile to create an enjoyable and memorable visitor experience.

The accolades are allocated through a scoring system based on an annual assessment by VisitEngland. They include the Welcome accolade, Hidden Gem, Best Told Story, Quality Food & Drink and the Gold accolade ( of which very few are given each year ) for top-scoring attractions.

Roger Billcliffe visits 78 Derngate

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We were glad, recently, to welcome Roger Billcliffe to 78 Derngate. Roger is the world's leading authority on Charles Rennie Mackintosh's furniture and the author of the definitive work on the subject.
We were honoured in 2012 when he declared that 78 Derngate "sets the bar high for other owners of Mackintosh buildings" and commended the restoration of the house. We stock Roger's latest Mackintosh title, 'Visiting Charles Rennie Mackintosh' - which is a super guide to all major Mackintosh sites for visitors. It can also be purchased online from his
website.

Eric is in the house

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Antiques Roadshow legend and Patron of 78 Derngate Eric Knowles was in the house today. We invited him back to reshoot our tour video. The original was shot 10 years ago and needed updating. Eric filmed in the kitchen, dining room, hall/lounge, guest bedroom and at the rear of the house. He was in fine spirit and is still emphatic about 78 Derngate being an extraordinary house. Eric is a good friend to 78 Derngate, mentioning us often when he lectures. Visitors will be able to see the new video at the start or end of their tour.
Video production by J motion.